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YOYO Tour & Taxi - FAQs

FAQ

Frequently Ask Questions

About Traveling in Sri Lanka with YOYO Tour & Taxi

Your driver will be waiting at the arrival lobby paging area with a YoYo Tour & Taxi sign or a board with your name on it. We also send you the driver's contact details via WhatsApp 24 hours before your arrival.

Sri Lanka is a year-round destination.

  • December–April: Best for the south and west coasts (Colombo, Galle, Mirissa).

  • May–September: Ideal for the east coast (Trincomalee, Arugam Bay).
    The highlands (Kandy, Nuwara Eliya, Ella) remain cool and scenic all year.

Absolutely. Every itinerary  is flexible. You can choose your destinations, duration, hotel category, and activities. Our travel specialists will design a personalized route that fits your travel goals — whether it’s luxury, adventure, or relaxation.

Yes. Most travelers require an Electronic Travel Authorization (ETA) before arrival. Apply easily online at eta.gov.lk and receive approval by email. Ceyland Tours can guide you through the process.

Yes! Many of our tours are family-friendly and designed with safe transportation, child-friendly hotels, and engaging activities — such as wildlife parks, train rides, and beach stays.

Your safety is our top priority. All YOYO Taxi drivers and guides are licensed professionals. Vehicles are insured, air-conditioned, and regularly sanitized. We also monitor weather conditions and regional updates to ensure safe, worry-free travel.

We partner with handpicked hotels, eco-lodges, and boutique villas that combine comfort with authentic local charm. You can choose from standard, deluxe, or luxury options — all verified for quality and cleanliness.

All YOYO Taxi packages include private, air-conditioned transfers with professional English-speaking drivers. For scenic routes, we often include train journeys (like Kandy–Ella) or optional tuk-tuk and boat rides for local flavor.

Yes, Sri Lanka is one of Asia’s safest destinations. Locals are welcoming, and our 24/7 travel support ensures you’re never alone. YOYO Tour & Taxi provides trustworthy drivers, verified hotels, and local assistance throughout your stay.

Yes, all our quoted prices for transfers and tours include fuel, and highway tolls

Absolutely! One of the perks of a private tour is the flexibility. You can ask your driver to stop anytime for a quick photo, a king coconut, or a meal.

Yes, we provide international-standard baby and booster seats upon request. Please mention this during booking.

No need driver accommodation or driver foods he will arrange it by himself (If your hotel free offer driver accommodation then you need to assist it)

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Testimonial

What Tourists Say About us

YOYO Tour and Taxi
4.9
Based on 112 reviews
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itay cohen
itay cohen
14:53 09 Oct 26
Really nice driver and at a good price. We didn't experience any problems during the long drive from Arugam to Colmbo.
hanoch fainaro
hanoch fainaro
01:12 08 Oct 26
Very kind professional driver highly recomended🏆
Yosefa Cohen
Yosefa Cohen
03:34 04 Oct 26
The driver arrived ahead of time and it was a pleasant and fun ride. Fair prices and excellent service.
עופר גולנזר
עופר גולנזר
03:20 04 Oct 26
Good prices and excellent service
Elchai Avgil
Elchai Avgil
13:49 03 Oct 26
Wonderful service is wonderful cars. All the time and time. I really really recommend of this service.

Excellent service with excellent drivers. Very good prices
Thank you very much for the service
Dana Saban
Dana Saban
09:18 01 Oct 26
Very good and pancuate drivers. Better to deliberate on price.
Zohar Ratner-Scharf
Zohar Ratner-Scharf
02:39 28 Sep 26
I had good drivers through this company. Came on time, drove safely and were welcoming. You need to bargin to get a good price
m k
m k
07:48 27 Sep 26
I made the reservation the night before, but they replied immediately and tailored the tour to my requests! It was enjoyable and reasonably priced, so I recommend it to everyone!
gilad ben zeev
gilad ben zeev
03:55 27 Sep 26
We drove through them several times, always arrived on time, clean van with air conditioning, fair prices, recommend
ori tzidon
ori tzidon
04:41 25 Sep 26
Great driver, good experience, decent and honest
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YoYo.lk Tour and Taxi
Based on 146 reviews
powered by TripAdvisor
Navigate558981
Navigate558981
11:05 30 Sep 26
I hired a Taxi for 6 days. Yoyo travels was very communicative, transparent and provided a great driver for our trip. Very patient and professional. The car also was vey clean and comfortable. We had no problems with anything and would recommend the for future travels.
924oric
924oric
02:13 24 Sep 26
I forgot a painting in the car and they came back to give it to me 🙂
390eyale
390eyale
11:54 08 Aug 26
Incredibly fast, professional, and friendly. Drivers are always on time and helpful. Highly recommended anywhere in SL!
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