Welcome to YOYO Tour & Taxi. Our website address is https://yoyo.lk.
YOYO Tour & Taxi provides taxi services, airport transfers, private transportation, and tour services across Sri Lanka. We respect your privacy and are committed to protecting the personal information you share with us through our website.
This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website or contact us about our services.
When you contact us, request a taxi, arrange an airport transfer, or enquire about a tour package, we may collect personal information such as:
We use this information to respond to enquiries, provide quotations, arrange transportation, coordinate travel services, and improve our customer service.
If comments are enabled on our website and you leave a comment, we collect the information displayed in the comments form, along with your IP address and browser user agent string to help detect spam.
An anonymized string created from your email address, also known as a hash, may be provided to the Gravatar service to check whether you use it. You can review the Gravatar privacy policy here: https://automattic.com/privacy/.
After your comment is approved, your profile picture may be visible publicly alongside your comment.
If you upload images to our website, we recommend removing embedded location data (EXIF GPS) before uploading them.
Visitors may be able to download images from the website and extract any location information included in those files.
Our website may use cookies to improve your browsing experience and support website functionality.
If you leave a comment, you may choose to save your name, email address, and website in cookies for convenience. These cookies may last for one year.
If our website provides a login page, a temporary cookie may be used to check whether your browser accepts cookies. This cookie contains no personal data and is deleted when you close your browser.
When you log in, additional cookies may save your login information and screen preferences. Login cookies generally last for two days, while screen preference cookies may last for one year. Selecting “Remember Me” may keep you logged in for up to two weeks. Logging out removes login cookies.
If you edit or publish an article, a cookie may be saved in your browser to record the post ID of the article you edited. This cookie contains no personal data and expires after one day.
Cookie behaviour may vary depending on the website features and services enabled.
Our website may include embedded content from third-party websites, such as videos, images, maps, or articles.
Embedded content behaves in much the same way as if you visited the third-party website directly. These websites may collect information about you, use cookies, apply tracking technologies, and monitor your interaction with their content.
We encourage you to review the privacy policies of any third-party websites you visit through our website.
We may share relevant personal information with drivers, tour guides, or trusted service providers when necessary to arrange and deliver the taxi, airport transfer, or tour service you request.
We may also share information with website hosting providers, booking or contact-form services, and spam-detection providers where required for website operation and service delivery.
If you request a password reset on our website, your IP address may be included in the password reset email.
We aim to limit the information shared to what is reasonably necessary for the relevant purpose.
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing services, responding to enquiries, maintaining business records, and meeting applicable legal obligations.
If you leave a comment, the comment and its metadata may be retained indefinitely to help recognize and approve follow-up comments.
If user registration is available on our website, personal information provided in user profiles may be stored for as long as the account remains active or as otherwise required. Users may be able to view, edit, or delete their personal information, subject to applicable restrictions. Website administrators may also access and update account information.
Depending on applicable law and the circumstances, you may request access to the personal information we hold about you, ask us to correct inaccurate information, request a copy of your information, or ask us to delete it.
You may also request the removal of personal information you have provided through comments or enquiries, where applicable.
These requests may be subject to legal, administrative, accounting, or security requirements that require us to retain certain information.
To make a privacy-related request, please contact YOYO Tour & Taxi using the contact details available on our website.
Visitor comments may be checked through an automated spam-detection service.
Information submitted through our website may also be processed by the third-party providers required to operate our website or deliver the services you request, as described in this Privacy Policy.
We take reasonable steps to protect personal information against unauthorized access, misuse, loss, or disclosure.
However, no website or method of transmitting information over the internet can be guaranteed to be completely secure.
We encourage visitors to share only the information necessary for their enquiries or bookings.
If you have any questions about this Privacy Policy, how your personal information is handled, or how to exercise your privacy rights, please contact YOYO Tour & Taxi through the contact details provided on our website.
Website: https://yoyo.lk
We may update this Privacy Policy from time to time to reflect changes to our website, services, or applicable requirements. Any updated version will be published on this page.